BYD Queenstown

Privacy Policy

BYD Queenstown has adopted this Privacy Policy to ensure that we handle personal information in accordance with the Privacy Act 1993. This Privacy Policy discloses what information we gather, how we use it and how to correct or change it.

BYD Queenstown means BYD Queenstown, their office and Employees.

BYD Queenstown is an independent business entity separate to BYD Auto New Zealand. Each BYD dealer is responsible for their own privacy policy and privacy practices and may have their own privacy policies that are different to this one.

PERSONAL INFORMATION WE COLLECT

BYD Queenstown requires certain personal information about the purchaser of each BYD Queenstown motor vehicle. This is required by the Land Transport Safety Authority so that we can contact owners in the event there is a safety recall issued by the manufacturer.

BYD Queenstown collects personal information that you provide to us directly, through promotions, competitions and consumer queries including queries made online through BYD Queenstown website, and through your browsing of our website.

The information we collect from you may include:

  • your name, address, contact number(s) and email address.
  • information about your preference for vehicles.
  • information about your BYD vehicle, if applicable, including any service and repair history.
  • your demographics and interests.
  • details of any prizes you may have won.
  • a record of any queries you have made, including requests for test drives and vehicle servicing.
  • details of your drivers’ licence, if you take a BYD vehicle for a test drive; and
  • your financial information if you are seeking to obtain finance for the purchase of a BYD vehicle, and the details of any subsequent lending.

BYD Queenstown uses cookies and other digital tracking tools on its website. A cookie is data sent by a website to the browser on your device which collects and stores information about your use of the website. Some cookies exist only for the time you are on the website, and some cookies will remain for multiple browsing sessions. Cookies are used to help us operate the website more effectively, to deliver advertising to you more effectively and to help us understand your preferences to provide you with content which might be more relevant to you or interest you.

If we are unable to collect sufficient personal information from you, we may not be able to provide you with the full benefit of the BYD Queenstown website or BYD Queenstown services.

HOW WE USE PERSONAL INFORMATION

Wherever possible, BYD Queenstown collects personal information directly from you. We use it for the following purposes:

  • to contact you directly about BYD Queenstown, its vehicle models, reminders for servicing, safety, promotions, competitions and other marketing activities
  • to reward you for being a loyal customer.
  • to inform you of BYD Queenstown’s vehicle models and information we think you might be interested in.
  • to approve transactions, you wish to make.
  • to confirm your identity.
  • to provide you with information or services you have requested.
  • to follow up or pursue any queries you make; and
  • for staff training purposes.

However, we will only contact you by email or text message with marketing material where you have provided your express opt-in consent to receiving marketing messages.

STORAGE, ACCESS AND CORRECTION

BYD Queenstown is dedicated to keeping personal information secure. This includes physical security, computer and network security, communications security and personnel security. For BYD Queenstown to provide services to you, personal information is held by BYD Queenstown.

You have rights of access to and correction of personal information that BYD Queenstown holds. You may correct or change the information collected at any time and as often as necessary. To access, correct or change your personal information contact us directly.

DISCLOSURE OF PERSONAL INFORMATION

BYD Queenstown does not sell, rent or otherwise make available any personal information to third parties. BYD Queenstown outsources certain business functions to other organisations. For the purpose of providing services to BYD Queenstown and to you, personal information may, as required, be transferred to or handled by:

  • organisations which provide services to us, such as research, mailing houses, promotion and advertising agencies.
  • credit reference agencies or other credit providers; and
  • government or statutory authorities.

CHANGES TO PRIVACY POLICY/DISCLAIMER

We may alter this privacy policy at any time and if we do, we will post the updated policy on our website. Your continued use of our website is your acceptance of the updated privacy policy.